Privacy Policy

Effective Date: 09/05/2025

Last Updated: 09/05/2025

This Privacy Policy explains how Trade My Holiday ("we", "us", or "our") collects, uses, and protects your personal data when you use our platform to buy or sell travel bookings.

1. What Information We Collect

Information You Provide to Us:

• Name
• Email address
• Phone number

Payment and billing information (via Stripe)

Booking details (e.g., travel itinerary, reservation numbers)

Account credentials and profile info

Information We Collect Automatically:

• IP address and device info
• Location data (based on IP or device settings)
• Usage data (pages visited, actions taken)
• Cookies and similar tracking technologies

2. How We Use Your Information

• Facilitate the sale and transfer of travel bookings
• Verify your identity and prevent fraud
• Communicate with you about your account and transactions
• Improve and personalize our services
• Comply with legal obligations

3. Payment Processing

All payment transactions are processed by Stripe. We do not store your full payment details on our servers. Stripe’s privacy policy governs their handling of your financial data:

4. How We Share Your Information

We do not sell your personal data. We may share your data with:

Buyers or sellers involved in your transactions

Third-party service providers (e.g., Stripe, hosting platforms, email services)

Legal authorities, if required by law or to enforce our Terms

All third-party providers are bound by confidentiality and data protection agreements.

5. Your Data Rights

Depending on your location, you may have the right to:

• Access the data we hold about you
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent (e.g., unsubscribe from emails)
• Object to or restrict certain data processing

To exercise these rights, contact us at: privacy@trademyholiday.com

6. Data Retention

We retain your data only as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal and tax obligations
• Resolve disputes or enforce agreements

7. Security

We use industry-standard measures to protect your information, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure.

8. Cookies and Tracking

We use cookies to:

• Analyze website traffic
• Improve your user experience
• Save your preferences

You can manage or disable cookies via your browser settings.

9. Children's Privacy

Trade My Holiday is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

10. International Transfers

Your information may be transferred and stored outside your country, including in jurisdictions that may not have the same data protection laws. We take steps to ensure adequate protections are in place.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Please review it periodically.

For any questions or concerns regarding this Privacy Policy, contact: